IRS Corporate Group Mailbox Has Upsides but Requires Forethought

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The IRS’s new “corporate group mailbox” is a welcome step toward streamlining communications between large business taxpayers and the Independent Office of Appeals. But although these tools help make the appeals process more efficient, taxpayer representative teams should consider best practices for coordinating their responsive communications to the IRS.

Corporate group mailboxes will provide large business taxpayers that have multiple representatives a secure platform for communication and records sharing during the appeals process. The pilot program, which is available now through March 31, 2025, comes as part of the IRS’s broader initiative to modernize technology infrastructure with funding from the Inflation Reduction Act. It also responds to calls from the Treasury Inspector General For Tax Administration to increase the use and availability of digital communication tools.

Although secure messaging isn’t a new feature for taxpayers interacting with the IRS, it is one that, like other IRS technological modernization efforts, has unfolded slowly due to the agency’s obligations to ensure taxpayer privacy.

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This information is provided by Vinson & Elkins LLP for educational and informational purposes only and is not intended, nor should it be construed, as legal advice.

IRS Corporate Group Mailbox Has Upsides but Requires Forethought

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